Your privacy matters to us. This Privacy Policy explains exactly what personal data omtoge collects, why we collect it, how it is used and stored, who it may be shared with, and what rights you hold over your information. We are committed to handling your data responsibly and transparently at every step.
Scope of This Policy: This Privacy Policy applies to all personal data processed by omtoge in connection with your use of the website at https://omtoge.cam, any associated mobile interfaces, and all related customer support channels. This Policy should be read alongside our Terms & Conditions. By accessing the Platform and creating an account, you acknowledge that you have read and understood this Privacy Policy.
omtoge ("we", "us", "our", "the Platform") is committed to protecting the personal data of every individual who interacts with our services. We recognise that privacy is a fundamental right, and we have designed our data practices to be transparent, proportionate, and aligned with internationally recognised standards.
This Privacy Policy describes the types of personal information we collect from users registered in Indonesia and other permitted jurisdictions, the purposes for which that information is processed, the basis on which we hold it, and the controls available to you as a data subject. This document covers all personal data processed by omtoge — whether collected online through the Platform, via our customer support team, or through our payment processing partners.
If you have questions about any aspect of this Policy, our Data Privacy team is reachable at [email protected] at any time.
The categories of personal data we collect and process include, but are not limited to, the following:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID (e.g., Indonesian KTP, passport) | Account registration, KYC verification, age confirmation (21+) |
| Contact Data | Email address, WhatsApp number, city of residence (e.g., Jakarta, Surabaya, Bandung) | Account communication, support, promotional notifications |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet IDs (GoPay, OVO, DANA, ShopeePay, LinkAja), transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Betting history, game preferences, bonus usage, login frequency, pages visited | Personalisation, responsible gaming monitoring, product improvement |
| Communications Data | Live chat transcripts, support email content, complaint records | Customer support, quality assurance, dispute resolution |
omtoge does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required to do so by applicable law or regulatory authority.
We collect personal data through the following channels:
omtoge processes personal data for the following purposes:
omtoge will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.
We rely on one or more of the following legal bases when processing your personal data:
omtoge does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
7.1 Payment Processors
To process deposits and withdrawals, we share necessary financial data with your chosen payment provider — including local banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, Bank Danamon), e-wallets (GoPay, OVO, DANA, ShopeePay, LinkAja), and card networks (Visa, Mastercard). Each processor operates under its own privacy terms and is contractually bound to handle your data securely.
7.2 Identity Verification Providers
We share KYC documents and identity data with licensed third-party verification services to authenticate your identity and confirm your eligibility to use the Platform. These providers are contractually prohibited from using your data for any purpose other than verification on our behalf.
7.3 Technology & Analytics Partners
We engage technology partners for functions including platform hosting, cybersecurity monitoring, fraud detection, and anonymised usage analytics. These partners act as data processors under written agreements that restrict their use of personal data to the specified service scope only.
7.4 Legal & Regulatory Authorities
We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of omtoge, its users, or the public.
7.5 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of omtoge's assets, your personal data may be transferred to the acquiring entity. We will provide reasonable advance notice of any such transfer and your rights in connection with it.
All third parties with whom we share personal data are required to implement appropriate technical and organisational security measures consistent with the standards described in Section 9 of this Policy.
omtoge retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
On expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.
omtoge implements a multi-layered security framework to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our key technical and organisational measures include:
While we invest significantly in data security, no system can guarantee absolute protection. In the unlikely event of a data breach that poses a high risk to your rights and freedoms, omtoge will notify affected users without undue delay and take all reasonable steps to mitigate harm.
The omtoge Platform uses cookies and similar tracking technologies to operate certain core functions and to improve your experience. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens — required for the Platform to function | Session / up to 24 hours |
| Functional | Remembering language preferences, display settings, and previously visited game categories | Up to 30 days |
| Analytics | Aggregated, anonymised data on page visits, click paths, and feature usage to improve the Platform | Up to 12 months |
| Marketing | Tracking referral sources and campaign performance to measure the effectiveness of our promotional activities | Up to 90 days |
You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies may impair your ability to log in or use core Platform features. omtoge does not use third-party advertising cookies or cross-site tracking technologies that profile your behaviour across unrelated websites.
As a data subject, you hold the following rights with respect to your personal data processed by omtoge. To exercise any of these rights, contact our support team at [email protected]. We will respond within 72 hours and aim to resolve all requests within 30 days.
omtoge will never charge a fee for exercising your data rights under normal circumstances. We may request proof of identity before processing a request to protect against unauthorised access to your data.
omtoge strictly prohibits the use of its Platform by individuals under the age of 21. We do not knowingly collect or process personal data from minors. During the registration process, users are required to confirm that they are at least 21 years of age, and this is independently verified through our KYC process.
If omtoge becomes aware that personal data has been collected from a person under 21 years of age without verified parental consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor may be using the Platform, please notify us immediately at [email protected].
omtoge reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered users via email to the address on their account and post a prominent notice on the Platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Your continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically to remain informed about how we protect your information.
If you have any questions, concerns, or complaints about this Privacy Policy or the way omtoge handles your personal data, please contact our Data Privacy team using the details below. All communications are treated in strict confidence.
We aim to acknowledge all privacy-related correspondence within 24 hours and to provide a substantive resolution within 30 days. For complex matters, we will provide regular progress updates until the matter is fully resolved.
If you are not satisfied with our response to your complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction or to the supervisory body designated by omtoge's international licensing authority.
omtoge puts you in control of your personal data. Here is a summary of the rights you hold as a registered user of the Platform.
Request a full copy of the personal data omtoge holds on you, including details of how and why it is being processed.
Ask us to correct any inaccurate or outdated personal data held in your omtoge account without delay.
Request deletion of your data where it is no longer needed, subject to mandatory legal retention periods.
Ask us to pause processing of your data in specific circumstances, such as when you contest its accuracy.
Receive a machine-readable export of the personal data you have provided to omtoge for transfer to another provider.
Object to processing based on legitimate interests or direct marketing — we will cease that specific processing immediately.
Beyond policy text, here are the concrete practices that back our commitment to your privacy every single day.
Every data exchange between your device and the omtoge Platform is protected by 256-bit SSL/TLS encryption — the same standard used by major international banking institutions.
omtoge will never sell, rent, or trade your personal data to any third party for commercial gain. Your information is used only to deliver and improve the services you have signed up for.
We share personal data only with carefully vetted processors — payment gateways like GoPay, OVO, BCA, and BRI — under strict contractual obligations that limit use to the agreed purpose only.
We retain your data only for as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or irreversibly anonymised per our documented schedule.
omtoge undergoes periodic independent penetration testing and security reviews. Any vulnerabilities identified are remediated on a priority basis before they can affect user data.
All data subject requests — access, deletion, portability, objection — are acknowledged within 72 hours and fully resolved within 30 days by our dedicated Data Privacy support team.
Our support team is available 24/7 to answer privacy-related queries. You can also review our Terms & Conditions or visit our FAQ for quick answers to the most common account questions.